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Cartoon: When commenters attack!
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2010.06.25.scraps-thumbnail.pngNo, it's not all commenters on Digg. Or on YouTube. Or, or, or.

But a whole lot of them seem to be lying in wait to sink their teeth into the nearest virtual pantleg... or exposed jugular. The culture of vehement attack and merciless ridicule is still virulent in a lot of places online. (The whole "You Suck At..." meme is only the latest example.)

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I've heard the advice that the you deal with that kind of attack by growing a thick skin, having a sense of humour about it, and generally hardening your heart and pretending it doesn't hurt. It's the same advice we used to give bullying victims before we discovered it just encourages jackasses to become bigger jackasses.

Anyone building or managing an online community has a responsibility to keep the oil slick of aggression out of the conversational coastal wetlands. That doesn't mean there aren't lively or even heated disagreements, but that users aren't aiming to actually wound each other. And that responsibility isn't just to users; it's to the business or organization behind the community, because that kind of toxic behaviour rubs off on their reputation.

I won't pretend it's easy, especially with the entrenched culture of an established community. But civil behaviour ought to be the expected norm of online community, not the welcome exception.

2010.06.25.scraps.png

More Noise to Signal.

Dis/> [...]

Sun Jun 27, 2010 12:50 pm
SEOmoz's First Ever PRO Webinar Dec. 10th: We Need Your Feedback & Suggestions
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Posted by randfish

First off, I hope everyone among our US (and expat) readers had a great holiday weekend, filled with tryptophan and football (I know mine was). Second, I'm very excited to announce that SEOmoz PRO is launching our first ever webinar on Thursday Dec. 10th at 11am Pacific (2pm Eastern, 7pm London/UK). We've heard from a number of our members that they'd like to do some live reviewing of strategies and recommendations and get questions tackled in this format. I'll be running the webinar personally, but I haven't quite decided on a topic, and that's one thing I need your help with.

Below is an embedded Google form (they're pretty spiffy) with three short questions. We'll use your feedback to help determine the content and format for the webinar, as well as gauge interest level.

 

 

We'll have another blog post in the next few days announcing details (based on your requests + votes), as well as an email to all PRO members with a registration link.

Of course, if you have anything to add in the comments or any recommendations, we'd love to hear from you there, too. If this webinar goes well, we're certainly planning to make it a monthly event for PRO members, and possibly offer some free webinars to the entire community. A future subject that folks have been asking about is training on the SEOmoz toolset - that's something we want to do, but we have some changes + additions coming in January, so we'll get those released first, then follow up.

Thanks for your feedback and happy hol/> [...]

Sat Nov 28, 2009 15:20 pm


The Facebook Privacy Debate: What You Need to Know
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Facebook changed the world by helping 350 million people publish their thoughts, feelings, comments, photos, videos and shared links much more easily than ever before. It's the King of social networking.

The network grew with a big promise of privacy at the center of what it offered: your information was by default visible only to people you approved as friends. In December that changed, in a fundamental way. We offer below a summary of the changes that were made and key highlights from the debate that's raging around the world about privacy, public information and Facebook. Given the role that Facebook plays in so many of our lives, this is high-stakes stuff.

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What changed in December: Facebook users are no longer allowed to restrict access to their profile photos and the list of pages they have subscribed to updates from. The list of any Facebook user's friends were made irrevocably public but after a public backlash, users were given a way to hide those lists from human view and leave them visible only to machine access.

User updates ("What's on your mind?"), shared photos, videos and links used to be private (visible only to approved friends) by default. If you'd never tweaked your privacy settings, then in December they were shifted by default to public (visible to the entire web) unless you decided when prompted to switch them back to private.

Those aren't simple changes to understand and there has been a lot of confusion about them. Many people do not like the way this is going. Here are some of the highlights of that debate.

Facebook's Arguments in Favor of a Shift Towards Public Information

In July [...]

Mon Jan 18, 2010 12:00 pm


Is Deleting Your Facebook Account Really a Good Idea?
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Since Facebook announced its plans to take over the web, there has been a lot of talk about privacy concerns, and about deletion of Facebook profiles. There is also concern about the lack of openness in Facebook's Open Graph initiative. Others are just bored with the social network. Whatever the reasons, an increasing number of people seem to be interested in deleting their Facebook profiles.

Have you considered deleting your Facebook profile? Let us know.

Matt Cutts and other Googlers de-activated their accounts soon after the Open Graph initiative was announced. Remember, you don't have to delete the account to de-activate it. Facebook makes it very easy to stay. In fact, if you go to delete your account, they will try to guilt you into staying by telling you which of your friends will miss you.

There are apparently (as Danny Sullivan points out) so many people searching for how to delete their accounts, Google is even offering the suggestion "How do I delete my Facebook account?" as a suggestion for a query begining 'how do I":
Google Suggests "How do I delete my Facebook Account?"
It would be interesting to know how many people that are figuring out how to delete their profiles are actually going through with it. Marshall Kirkpatrick at ReadWriteWeb, for example, just [...]

Mon May 10, 2010 14:10 pm


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